M2 Business Frameworks

Latest M2 News

  • M2 to speak at Global Microsoft Ignite Conference in Atlanta

    Matina invited to speak at Microsoft’s global conference, Ignite 2016,..

    September 23, 2016 More

  • Operationalizing the Brand in Complex Service Businesses – New Publication

    IGI Global is about to publish an extensively revised version..

    August 8, 2014 More

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Driving a different approach to Strategy Consulting

M2 Driving a different approach to Strategy Consulting

Assessments and Certifications

We have developed an expertise in supporting clients in reaching new standards in Process Certification. We provide both assessment and evaluation services across multiple process certification methodologies, including ITIL, COBIT 4, ISO-17799 [Physical & Data Security] as well as specialized support for standards set by BASEL II in Banking and the Joint Commission International [JCI] and HIPAA in Hospital Management and Health Care as well as providing enabling services for our clients to become fully certified in each of these disciplines.

Case Study: St. James Hospital

Accreditation is a minimum standard to being competitive in a global marketplace across a number of industries. For St. James Hospital, the starting point was an assessment of the Hospital’s performance relative to accreditation benchmarks. This enabled the identification and understanding of the gaps relative to these pre-set standards. The outcome of this work was a clear set of performance targets with respect to the hospital’s clinical and customer standards which led to a defined set of process requirements. These were identified, disaggregated, assessed relative to the industry best practice standard and, working directly with Department Heads, plans were drawn up and program and project managed to ensure delivery of accreditation requirements.